Privacy Policy

Privacy Policy of tronic5 GmbH

1. General information on the collection of personal data and contact details of the Controller

1.1 Personal data is any information relating to an identified or identifiable natural person; Identifiable is a natural person who can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or one or more specific characteristics that are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. This includes master data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. text entries, photographs, videos), usage data (e.g. websites visited, access times) and meta/communication data (e.g. device information, IP addresses). The Terms and Conditions apply to contracts that tronic5 concludes with customers for the temporary provision and licensing of software and new version versions, including documentation, and in connection with the provision of service packages.

1.2 The person responsible for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is tronic5 GmbH, Zeppelinstraße 3, 86343 Königsbrunn, Germany. Tel: +49-8231-9687-0, Fax: +49-8231-9687-96, E-mail:

1.3 The personal data will be processed for the purpose of providing the online offer, its functions and contents, as well as for security measures, range measurement and answering contact requests and communication with users

2. Relevant legal bases and security measures

2.1 In accordance with Article 13 GDPR, we shall inform you of the legal bases of our data processing operations. Unless the legal basis is mentioned in the data protection declaration, the following applies: The legal basis for obtaining consents is Art. 6 Paragraph 1 lit. a and Art. 7 GDPR, the legal basis for processing for the performance of our services and the implementation of contractual measures as well as answering questions is Art. 6 sec. 1 lit.b GDPR, the legal basis for processing in order to fulfil our legal obligations is Art. 6 sec. 1 lit.c GDPR and the legal basis for processing in order to safeguard our legitimate interests is Art. In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6(1) lit. d GDPR serves as the legalbasis.

3. Deployment to third countries

​3.1 If we process data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if we do so in the context of the use of third-party services or disclosure or transfer of data to third parties, this will only be done if it is done in order to fulfil our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimateinterests.

​3.2 Subject to legal or contractual authorisations, we process or have the data processed in a third country only if the special conditions of Art. 44 ff GDPR are met. This means that the processing is carried out, e.g. on the basis of special guarantees or observance of officially recognised special contractualobligations.

4. Rights of data subjects

​4.1 You have the right to request confirmation as to whether the data in question is being processed and for information on such data, as well as for further information and copying of the data in accordance with Article 15 GDPR.

​4.2 They have accordingly. Article 16 GDPR requires the right to request the completion of the data concerning you or the correction of the inaccurate data concerningyou.

​4.3 In accordance with Article 17 GDPR, you have the right to request that you delete data concerning you immediately, provided that this deletion does not preclude legal retention periods. Alternatively, in accordance with Article 18 GDPR, you have the right to request a restriction on the processing of yourdata.

​4.4 You have the right to request that the data concerning you that you have provided to us be received in accordance with Article 20 GDPR and to request their transmission to other controllers.

​4.5 Pursuant to Article 77 GDPR, you have the right to lodge a complaint with the competent supervisory authority about the processing of your data.

​4.6 You have the right to revoke consents given in accordance with Art. 7 sec. 3 GDPR with effect for the future.

​4.7 You may object at any time to the future processing of the data concerning you, which is carried out on the basis of Art. 6 sec. 1 lit. e or lit. f GDPR, in accordance with Article 21 GDPR. The opposition may be made in particular against the processing for direct marketing purposes.

5. Deletion of data

5.1 The data processed by us will be deleted or restricted in their processing in accordance with Articles 17 and 18 GDPR. Unless expressly stated in the context of this data protection declaration, the data stored by us will be deleted as soon as they are no longer necessary for their purpose and the deletion is not precluded by legal retention obligations. Unless the data is deleted because it is necessary for other and legally permissible purposes, its processing will be restricted. This means that the data is blocked and not processed for other purposes. For example this applies to data which must be retained for commercial or taxreasons.

6. Recipients of data and data sources

​6.1 Categories of recipients of data: To the extent permitted by law, tronic5 GmbH passes on personal data to external service providers: credit reporting agencies and scoring providers for assessing credit risk. – credit institutions and payment service providers for settlements and payments; IT service providers to maintain our IT infrastructure; Debt collection service providers and lawyers to collect claims and enforce claims in court. If, in the event of collection, the transfer of personal data (customer and contact data, payment data and data relating to the claim) to a debt collection service provider is made, tronic5 GmbH shall inform you in advance of the intended transfer.

​6.2 Data sources: tronic5 GmbH processes personal data that is transmitted by you in the course of your business relations. Insofar as it is necessary for the provision of the service, tronic5 GmbH processes personal data, which it obtains from publicly available sources (debtor directories, land registers, commercial and association registers, press, internet) or is transmitted by other third parties (a information agency or an address service provider) with the right to do so.

7. Processing of personal data on our websites

​7.1 Access data/server log files: You can visit our websites without giving any personal information. tronic5 GmbH collects data every time it accesses the website (so-called server log files). The following data or data categories can be collected: name of the website accessed, date and time of retrieval, browser type and version, the user’s operating system, referier URL (the previously visited page), IP address.

​7.2 In accordance with Art. 6 sec. 1 lit. f GDPR, tronic5 GmbH is used to safeguard the legitimate interests of the Internet offer, which are predominant in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your page visit.